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Terms of Service

Last Updated: January 1, 2024

Welcome to HONGKONG SUPERGREAT E-COMMERCE LIMITED ("Company," "we," "us," or "our"). Please read these Terms of Service ("Terms") carefully before using our website, applications, or services. By using our services, you agree to be bound by these Terms.

1. Description of Services

The Company provides the following services through our website (www.supergreat.hk) and related applications:

  • Display and sale of smart wearable devices and related electronic products
  • Product information, user guides, and customer support
  • Application services for smart devices
  • Other e-commerce related services
  • We reserve the right to modify, suspend, or terminate any service at any time without prior notice.

    2. Eligibility

    To use our services, you must:

  • Be at least 18 years of age, or use the services under parental/guardian supervision
  • Have full legal capacity to enter into a binding agreement
  • Comply with applicable laws and regulations in your jurisdiction
  • Not use our services in any illegal or unauthorized manner
  • 3. Accounts and Security

    3.1 Account Registration

    If you register an account, you must provide accurate and complete information and keep it updated.

    3.2 Account Security

    You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Notify us immediately of any unauthorized use.

    3.3 Account Termination

    We reserve the right to suspend or terminate your account for violations of these Terms, providing false information, or engaging in fraudulent or illegal activities.

    4. Products and Purchases

    4.1 Product Descriptions

    We strive to ensure the accuracy of product descriptions but do not guarantee that all descriptions are error-free.

    4.2 Pricing and Payment

    All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated. We reserve the right to change prices at any time, but confirmed orders will not be affected.

    4.3 Order Confirmation

    An order confirmation email does not constitute acceptance of your order. We reserve the right to refuse any order.

    4.4 Returns and Refunds

    To request a return or refund, please contact our customer service team within 7 days of receiving the product. We will handle each case individually.

    5. Intellectual Property

    5.1 Our Intellectual Property

    All content on our website and applications, including text, images, logos, and designs, is protected by copyright, trademark, and other intellectual property laws.

    5.2 Restrictions

    You may not reproduce, modify, distribute, or otherwise use our intellectual property without our written permission.

    5.3 Third-Party Trademarks

    Some products displayed on this website may involve third-party trademarks. Such trademarks belong to their respective owners, and the Company uses them under lawful authorization.

    6. User Conduct

    When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property or other rights of others
  • Spread false, misleading, or harmful information
  • Attempt unauthorized access to our systems
  • Interfere with or disrupt the normal operation of our services
  • Collect or store other users' personal information
  • Use our services for any unauthorized commercial purpose
  • 7. Disclaimers

    7.1 Services Provided "As Is"

    Our services are provided on an "as is" and "as available" basis without any express or implied warranties.

    7.2 Limitation of Liability

    To the maximum extent permitted by law, the Company is not liable for service interruptions, data loss, or any damages arising from your use or inability to use our services.

    7.3 Health Data Disclaimer

    Health-related data provided by smart devices is for reference only and does not constitute medical advice. Please consult a qualified healthcare professional for health concerns.

    8. Privacy

    Our collection and use of your personal information is governed by our Privacy Policy. By using our services, you consent to our Privacy Policy. Please visit our Privacy Policy page for details.

    9. Modifications to Terms

    We reserve the right to modify these Terms at any time. Modified Terms will be posted on our website with an effective date. Continued use of our services constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, please stop using our services.

    10. Governing Law and Dispute Resolution

    10.1 Governing Law

    These Terms are governed by the laws of the Hong Kong Special Administrative Region.

    10.2 Dispute Resolution

    Any disputes arising from these Terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the Hong Kong International Arbitration Centre for arbitration.

    10.3 Jurisdiction

    You consent to the non-exclusive jurisdiction of the courts of Hong Kong for any disputes arising from these Terms.

    11. Contact Us

    If you have any questions about these Terms, please contact us:

    HONGKONG SUPERGREAT E-COMMERCE LIMITED

    Address: Workshop No. 232, 3/F, Jo-In Hang Sing Centre, No. 2-16 Kwai Fung Crescent, Kwai Chung, NT

    Email: [email protected]

    Website: www.supergreat.hk